Our terms, in short
30 days to return
Unworn, with the tags on. Return postage is yours to cover; nothing else is deducted.
Refunded within 3 working days
Of your parcel reaching us. To the card you paid with, not a voucher.
A person replies within 1 working day
Monday to Friday, by email. No chatbot, no phone tree.
Sizing in centimetres
Charts are measured flat, on the piece itself. Where a chart isn't up yet, email and a person sends the numbers within one working day.